Frequently Asked Questions
Do You Test On Animals?
No We love Animals.
Do You Ship Internationally?
Yes, At this time we ship to Canada & Mexico. No Tracking For International Orders. To request a tracking number Email customer service before placing order and we will provide based on size, weight and location of package.
What Payment Methods Do You Except?
Pay Pal, Checks Via Paypal, Acceptable credit cards: Visa, MasterCard, American Express & Discover. No Paypal Membership Needed to check out. With Check payment order is Not shipped until Payment has cleared.
How Long Before My Order Ships?
All items listed on this website are in stock so all order ship with in 24-48 Hours some sooner. Orders Placed During Promotions And Holidays May Take 48 to be Processed. We Try our best to keep our website up to date on out of stock items and if by chance an item is sold out we will contact you with a in stock date.
How Do You ship My Order? I Don't want a broken Eyeshadow!
We ship all fragile items (Eyeshadows, Blush, Bronzers) In a well Packaged Box, We take extra care in packing all orders. Unbreakable items (Lip Gloss, Shadow Base, Brushes) Are shipped in a bubble Mailer.
Where do you package My Order?
This is Not a home based Business we have a Office where we proccess all orders so no pets or anyone smoking around your Make-Up.
What is your Office Hours?
Monday- Friday 11am-6pm We Proccess all Orders placed on Friday-Saturday on Sunday so they can ship Monday. We Answer emails within 24 Hours Or Sooner. Any Question Call (585)54-CUTIE (28849)
Do I get a tracking Number?
Yes All orders are shipped with Tracking You can always Track your order Online.
Can I Have a sample?
We do not have sample size products at this time to sell or giveaway, When placing an order All orders over $30.00 Receive one free full size product, Along with sample Pigment (When In Stock)